Managers and directors in retail and wholesale

This leadership role oversees and optimizes all operational and strategic aspects within retail or wholesale environments. They are crucial for driving sales, enhancing customer experience, and ensuring efficient inventory management and profitability across channels.

Key responsibilities involve developing and executing sales strategies, managing store or distribution center operations, and optimizing inventory flow. They oversee merchandising, customer service standards, and operational efficiency, including logistics for stock replenishment. A core function is leading, training, and motivating sales and operational teams, ensuring adherence to brand standards, compliance, and fostering a customer-centric culture.

They also collaborate closely with marketing, supply chain, and finance departments to align commercial goals and optimize product availability and promotion. Ultimately, they are accountable for achieving sales targets, operational excellence, and maximizing profitability while ensuring exceptional customer satisfaction.