Human resources and industrial relations officers

This vital role supports the management of an organization's human capital and fosters positive employee-employer relationships. They are crucial for ensuring fair employment practices, maintaining workplace harmony, and facilitating effective HR processes.

Key responsibilities involve assisting with recruitment, onboarding, and performance management processes. They administer compensation and benefits, manage employee records, and provide guidance on HR policies and procedures. A core function is addressing employee grievances, mediating workplace disputes, and ensuring compliance with labor laws and collective agreements, especially in unionized environments.

They also collaborate closely with employees, managers, trade union representatives (if applicable), and HR leadership to support a productive and compliant workplace. Ultimately, they are accountable for facilitating smooth HR operations and contributing to healthy industrial relations, directly supporting employee well-being and organizational stability.