Credit controllers

This crucial financial role manages and optimizes an organization's accounts receivable, ensuring timely collection of outstanding debts. They are vital for maintaining healthy cash flow, minimizing financial risk, and improving profitability.

Key responsibilities involve monitoring customer accounts, proactively contacting clients regarding overdue payments, and negotiating payment plans. They reconcile discrepancies, assess creditworthiness of new and existing customers, and manage credit limits. A core function is implementing robust credit control procedures, identifying potential bad debts, and adhering to company credit policies and legal regulations.

They also collaborate closely with sales, finance, and legal departments to resolve payment issues and support customer relationships. Ultimately, they are accountable for reducing debtor days, minimizing bad debt, and safeguarding the company's financial liquidity.