Sales and retail assistants

This customer-facing role provides direct assistance to customers, facilitates sales transactions, and maintains an inviting retail environment. They are crucial for delivering excellent customer service, driving sales, and ensuring store operations run smoothly.

Key responsibilities involve greeting customers, assisting with product selection, and processing sales transactions (e.g., operating POS systems). They manage merchandise displays, replenish stock, and handle customer inquiries or returns. A core function is understanding product knowledge, promoting sales, and maintaining a clean and organized sales floor while adhering to company policies and safety guidelines.

They also collaborate closely with store managers, visual merchandisers, and other team members to achieve sales targets and enhance the overall shopping experience. Ultimately, they are accountable for delivering positive customer interactions and contributing to sales performance, directly impacting store profitability and customer loyalty.