Retail cashiers and check-out operators

This essential customer-facing role processes sales transactions and handles payments in a retail environment. They are crucial for providing efficient service, maintaining accurate financial records, and ensuring a positive final interaction for customers.

Key responsibilities involve operating a point-of-sale (POS) system, scanning items, calculating totals, and handling various payment methods (cash, card, mobile). They provide change accurately, process returns or exchanges, and issue receipts. A core function is greeting customers warmly, answering basic inquiries, and maintaining a clean and organized checkout area while adhering to company policies and security protocols.

They also collaborate with sales assistants, store supervisors, and sometimes customer service teams to resolve transaction-related issues. Ultimately, they are accountable for accurate financial transactions and delivering a courteous and efficient checkout experience, directly contributing to customer satisfaction and store profitability.