Sales supervisors - retail and wholesale

This leadership role oversees and guides a sales team within a retail store, showroom, or wholesale operation. They are crucial for motivating staff, ensuring sales targets are met, and delivering excellent customer service.

Key responsibilities involve assigning tasks to sales associates, monitoring individual and team performance, and providing coaching and training. They assist with complex customer inquiries, handle difficult transactions, and ensure merchandising standards are upheld. A core function is driving sales initiatives, maintaining a positive and productive sales environment, and ensuring adherence to company policies and sales procedures.

They also collaborate closely with store managers, merchandising teams, and other departmental supervisors to optimize sales strategies and operational efficiency. Ultimately, they are accountable for the performance, development, and customer service quality of their sales team, directly contributing to revenue growth and customer satisfaction.