Bar staff

This essential service role prepares and serves beverages to customers in pubs, bars, restaurants, or clubs. They are crucial for delivering excellent customer service, creating a welcoming atmosphere, and ensuring the smooth operation of the bar.

Key responsibilities involve taking drink orders, mixing and pouring beverages (alcoholic and non-alcoholic), and processing payments. They maintain a clean and organized bar area, manage inventory of glasses and stock, and adhere to strict hygiene and licensing regulations. A core function is engaging with customers, providing recommendations, and ensuring responsible service of alcohol.

They also collaborate closely with management, kitchen staff, and security personnel to ensure a safe and efficient environment. Ultimately, they are accountable for the quality of service, accuracy of orders, and compliance with regulations, directly contributing to customer satisfaction and the establishment's reputation.